Making an appointment

  • We are open weekdays from 7.30am. Appointments last 45 minutes for a first visit and 30-45 mins thereafter.
  • We try to keep emergency appointments available each day.
  • Please call 09 448 1481 to make your booking.

New Patients

  • If you are a new patient please bring any relevant information to your health status i.e. X rays, referral letters and details of any medication you might be taking.

What to expect

  • Your practitioner will take a comprehensive medical history and will assess your current health status and the nature of your complaint. They will then discuss with you their findings, a treatment plan of what is required, how many visits and the likely outcomes. 
  • All our practitioners will complete a thorough case history, ask you to read through and sign a form giving informed consent to treatment.
  • There is then a discussion on possible causes and diagnoses of the problem followed by a physical examination together with neurological, cardio- vascular or other tests where appropriate. the osteopath will then discuss the diagnosis with you and then treat the condition.
  • We aim to keep the number of treatments to a minimum.
  • To give you a rough idea: if you suffer an acute condition such as a sudden strain to the neck region following lifting we would expect to see a marked improvement if not full recovery by three treatments. If this condition was not responding- or getting worse we would re assess the situation and discuss other options.
  • With a chronic low back condition that had been suffered for many years and easily aggravated by gardening and sitting at work we would expect things to take a bit longer. We would still expect some changes and improvement after each treatment but would be more confident that you were happily rehabilitated over a course of 6 treatments. We find the more chronic conditions respond well to osteopathy, acupuncture together prescribed exercises and health advice (diet, stress relief, seating posture advice etc)

ACC or Private Health Insurance Claims

  • If you have suffered an accident, part of your fees may be covered by ACC or your private Health insurance company. 
  • ACC claim forms can be filled out at the clinic. We can assist you with the completion of the necessary forms.